CONTACT US

Thank you for your attention to beauty and color art. Whether you are seeking product recommendations, cooperation opportunities, or simply want to share your makeup story, we are more than willing to listen. During the usage process, if you have any questions about product ingredients, color selection, usage methods, or order status, please contact the customer support team. We will reply within 24 hours (Monday to Friday). Let's explore more possibilities of beauty together.

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Company & Address

Company:Great Soft Inc 
Address:1001S.MAINST.7983KALISPELL,MT 59901

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Email Us

For order inquiries, product questions, or general support:

support@exersify.com

Response Time

Messages during other times = Already in the queue. Wake up and see them, then reply.

Monday-Friday 9:00 AM-6:00 PM EST

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Physical Distribution

From our warehouse to your doorstep. Once your package is handled by us, each package will be carefully cared for before it departs, until it reaches your front door.

If you need to return or exchange the goods, please first contact the customer service through the above channels for instructions. Do not return the goods directly as it may lead to missed processing.🍃

WE'RE HERE TO HELP

Product Selection Series

Tell us your skin tone and makeup preferences, and the customer service will recommend the color shade. You can also apply for a color test diagnosis or a sample trial. If you are satisfied, you can make a purchase.

Product Usage Tutorial Series

We offer step-by-step diagrams, instructional videos on the application process, and color schemes. Try it out following the tutorial and you will usually see significant improvements.

Component and Safety Series

Transparent ingredient list. We will indicate risks such as acne-causing and alcohol content. If you experience any discomfort, you can return it and receive a sample for sensitive skin.

Order and Logistics Series

The delivery time may be delayed and the reason can be investigated. If there are damages or shortages upon receipt, they can be re-delivered or refunded. Unopened items are eligible for a 7-day no-reason return.

After-sales and Assurance Series

We offer 7-day free return policy. You can apply for a return even if the item has not been opened. In case of damage, shortage or quality issues, we will provide a photo and offer free re-delivery or refund.

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